This problem may occur if you are using the wrong fingerprint reader driver or it’s out of date. If the sensor is in good condition but the fingerprint reader doesn’t work, please move on to Fix 2, below.įix 2: Update your fingerprint reader driver If it’s been badly scratched, then send it to a trustworthy computer repair shop or the computer vendor for repair.
If yes, then gently wipe it off with a piece of clean cloth. Check if there’s any grease or dust on the scanner.Uninstall Lenovo Finerprint Manager and use the default fingerprint driverīefore addressing the fingerprint reader not working problem, you might want to check the fingerprint scanner for possible hardware issues.In case you cannot log into Windows at the moment, you can follow this tutorial to enter Safe Mode With Networking.